> For the complete documentation index, see [llms.txt](https://help.ourarea.in/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.ourarea.in/owa/integrations/shopify/how-to-send-whatsapp-message-to-customer-when-new-order-is-received-in-shopify.md).

# How to Send WhatsApp Message To Customer when New Order is Received in Shopify ?

1. In Shopify, go to **Settings > Notifications**, scroll down, and click on **Create Webhook**.
2. Set the event to **Order Creation**, the format to **JSON**, and the URL to the webhook URL.
3. Select the appropriate API version and save the webhook.
4. In Automation Builder, click on **Capture Incoming Webhook** and place an order from Shopify.
5. The data received from Shopify will be displayed in Automation Builder.
6. To send a WhatsApp notification, add a **CRM block** and select **Send Template Message**.
7. Choose the channel, select a template, and enter the WhatsApp number and body variables.
8. Save and enable the workflow to receive order notifications on WhatsApp.

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