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Facebook Conversion API Workflow Trigger Not Working

Please make sure that you are not using the test workflow button when testing the Facebook Conversion API in Workflow.

Always save and publish and use one of these triggers to test your conversion.

Trigger should be an input trigger like:

  • Form Submission

  • Survey submission

  • Appointment Submission (from booking widget)

  • 2 step order form

For appointments, it will only work with:

โ€œCustomer Booked appointmentโ€ not with โ€œappointmentโ€ as appointments is a general trigger and โ€œCustomer Booked appointmentโ€ is the trigger for the widget.

Lead value is required if you will use the Purchase event; otherwise, you can keep it blank.

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