Where Can I Find My SMTP Credentials?

How to Create SMTP Credentials

SMTP credentials can be created in sub-accounts level(not the agency-assigned domain) not at the agency level.

  1. Navigate to Sub-account Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> SMTP Settings under dedicated domain.

  2. Click the "Create New SMTP User" and add username and passwords to create the credential. Please note that only a maximum of five SMTP credentials can be created for a dedicated domain.

  3. SMTP Settings

SMTP Server Address: smtp.mailgun.org
Secure Connection: TLS/SSL based on your mail client/website SMTP plugin SMTP Username: [[email protected]]
SMTP Password: [YourGivenPassword]
SMTP port: 25, 465 (SSL/TLS), 587 (STARTTLS), and 2525.


What Ports Does Mailgun Support?

Our servers listen on ports 25, 465 (SSL/TLS), 587 (STARTTLS), and 2525.


How to Reset SMTP Password

To finalize the password reset process, kindly click on the "Reset Password" button located in the pop-up modal.


How to Delete SMTP Credential

To Delete the SMTP credential, kindly click on the "Delete" button located in the pop-up modal.


Limits for SMTP and Emails

SMTP Limit:

  • A maximum of five SMTP credentials can be created for each dedicated domain.

Daily Email Limit:

  • Each account has a limit of 1,500 emails per day.

  • If the daily limit is exceeded, SMTP credentials will be automatically deleted from all dedicated domains.


LC - Email Pricing

the All incoming and outgoing emails (To, CC, and BCC) will be charged at same email sending price.

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