Template Rejection – WhatsApp not approving the template?

🔍 1. Identify the Rejection Reason

Go to Meta Business Manager → Message Templates and check the rejection reason.


2. Follow WhatsApp Policy Guidelines

Ensure your template follows WhatsApp's Business & Messaging Policies:

  • 🚫 No Promotional/Salesy Content – Avoid words like Buy Now, Limited Offer, Free Gift, Discount.

  • Clear, Informative & Contextual – Provide value-based messages.

  • 🚫 No Misleading Claims – Avoid messages that guarantee results.

  • Opt-in Compliance – Only send messages to users who have opted in.

📌 WhatsApp Policy Guide


🛠 3. Fix Template Formatting Issues

  • Correct Variable Usage → Use {{1}}, {{2}} properly, don’t include special characters.

  • No Extra Spaces/Emojis → Remove unnecessary formatting.

  • Proper Language Selection → Ensure the template language is correct & supported.


🔄 4. Modify Template Content & Re-submit

Use a neutral, non-promotional approach. Here’s an example:

Rejected Template: 👉 Hey! You won a FREE GIFT 🎁! Click here now!

Approved Template: 👉 Hello {{1}}, your recent order is processed. Click here for details: {{2}}.

Best Practice:

  • Start with a greeting (Hello, Hi, Dear {{1}})

  • Keep it informative & structured

  • Add Call-to-Action (CTA) naturally


🔁 5. Choose the Right Template Category

  • Transactional → Order updates, appointments, payments.

  • Utility → Account updates, reminders, alerts.

  • Marketing → Allowed, but must not be aggressive.

🚨 Choosing the wrong category leads to rejection!


🚀 6. Re-submit & Monitor Approval Status

  • Fix errors & resubmit the template.

  • Approval usually takes a few hours to 24 hrs.


🆘 7. Contact Meta Support if Needed

If the issue persists, contact Meta Business Support: 📌 Meta Help Centerarrow-up-right

🚀 Try these fixes & resubmit! Let me know if you need help editing your template. 🔥

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